Privacy policy

The person responsible for processing personal data collected is the seller. Unless the Buyer agrees otherwise, in accordance with the Personal Data Act, the Seller may only collect and store the personal information necessary for the Seller to fulfill the obligations under the Agreement. Buyer’s personal information will only be disclosed to others if it is necessary for the seller to execute the agreement with the buyer or in statutory cases.

In order to serve you in the best possible way, it is necessary that we have sufficient information about you as a customer. After reviewing what is stored by information about our customers, we believe that there is no sensitive or critical data stored with us and that they can be misused.

We can assure you that our internal routines do not allow outside to receive sensitive or critical information.

There is no sensitive or critical data stored in the use of our payment solutions.

Our policy is that we do not sell, trade or otherwise disseminate information about you as a customer to a third party without your consent.

All pages when storing information are securely secured.

1.1 Storage of personal information

The Accounting Act requires us to store transaction data for 5 years. In order to safeguard customers’ rights in connection with guarantees and complaints in accordance with the Consumer Purchases Act, the Purchases Act and our sales conditions, we store purchase history for 10 years.

1.2 Security of personal information

At GGLoot.com we have good routines and comprehensive measures to ensure that unauthorized persons do not gain access to your personal information, and that the processing of data takes place in accordance with the requirements of current legislation. Examples of such measures are risk assessments, implementation of organizational and physical measures, access management and archiving routines, as well as routines for handling data and following up requests regarding the right of access, correction and deletion.

You can be assured that we store your personal information in a secure manner.

1.3 Change or deletion of personal information

Do you want to change your name or delete your account with us? Please contact us at accounts@ggloot.com

1.4. Conflict Resolution

Complaints are addressed to the seller within a reasonable time, cf. Sections 9 and 10. The parties endeavor to resolve any disputes on amicable terms. If this fails, the buyer can contact the Norwegian Consumer Council for mediation. The Norwegian Consumer Council is available on +47 23 400 500 or https://www.forbrukerradet.no/contact-us